FREQUENTLY ASKED QUESTIONS

Payment

  • Where can I find my invoice?
  • How can I modify my company billing information?
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Online ordering

  • Can I see what date an item will be back in stock?
  • Our Gift Wrapping
  • Can I see current stock levels on a specific item?
  • Can I specify where in the repeat I want the cut of the fabric to begin?
  • Can I order the fabric in multiple cuts?
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Shipping

  • How do I track my order?
  • To which countries does Svenskt Tenn deliver?
  • What delivery options do you offer?
  • Can I get my international order delivered with UPS over night?
  • Will I be able to order online and then pick up in Svenskt Tenn’s store at Strandvägen 5 in Stockholm?
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Returns

  • How do I return an item?
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Other

  • Reconstruction in Store
  • Do you have 2D- or 3D-drawings for your products?
  • Do you provide cut for apporvals (CFAs)?
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Welcome to Svenskt Tenn. Here you can search among our most frequently asked questions. Our chat is open Monday - Friday at 10:00-06:00 (CET)

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