FREQUENTLY ASKED QUESTIONS
Payment
How can I modify my company billing information?
Where can I find my invoice?
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Online ordering
Our Gift Wrapping
Can I see what date an item will be back in stock?
Can I see current stock levels on a specific item?
Can I specify where in the repeat I want the cut of the fabric to begin?
Can I order the fabric in multiple cuts?
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Shipping
To which countries does Svenskt Tenn deliver?
What delivery options do you offer?
Will I be able to order online and then pick up in Svenskt Tenn’s store at Strandvägen 5 in Stockholm?
How do I track my order?
Can I get my international order delivered with UPS over night?
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Returns
How do I return an item?
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Other
Reconstruction in Store
Do you provide cut for apporvals (CFAs)?
Do you have 2D- or 3D-drawings for your products?
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